FAQs

How long does it take?

Our team of creates your artwork for the design, we aim to get your grained tweet out to you in 7 to 14 days (though sometimes it gets there earlier!). 

What currency are Grailed Tweet prices?

All prices on our store are denominated in USD.

 

Are Pillow Inserts Included?

Yes, all grailed tweet pillows come with the double side printed pillow case as well as the insert as standard.

 

What if I am not happy with my design?

We have a satisfaction guarantee policy. That means we will make free revisions until you are 100% happy with your choice!

 

What Size are the pillows?

Our Grailed Tweet Pillows are all 20 x 20 inches.

  

Can I use any tweet?

Yes, absolutely! Your tweet pillow is yours to do whatever you want with. Text, images, memes, videos whatever you like.

 

Will I be charged for changes to my order after it's been made?

It is the customer's responsibility to specify all details they would like in their order in the order notes. Any details not included in the order notes will be assumed by our artist and will result in additional charges if the customer requires changes.

 

Do you ship to my country?

Yes we can ship anywhere in the world!

 

What payment options are available?

We accept Visa, Mastercard, AMEX, and Discover cards. You can also pay using Apple Pay, Google Pay, Shop Pay, or AfterPay.

 

Can I get a preview of how my order will look like before placing an order?

Since our product is custom-made by real artists, we allow for mockups to be sent out if requested.